FAQ

Our Products

What's the ideal product for me?

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The ideal method for taking CBD depends on the reason for which it’s being taken as well as your preference for its format. If using CBD oil for general wellness, tinctures or capsules are recommended. However, gummies might be preferred for their flavor  or for their ease of use — it might take a couple of tries to find the perfect product for you.

How should I store CBD products?

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We highly recommend either refrigerating CBD products or storing them in a cool place. Always keep CBD products in airtight containers and store them away from direct sunlight and heat, which can degrade certain compounds in CBD oil.

How much CBD should I take?

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The ideal serving size of CBD for each person depends on a wide range of variables. It also depends on the product. Servings of 5 to 50 milligrams per day are commonly reported for health maintenance and minor issues.

There's no such thing as a one size fits all dose. That's why we recommend starting out small with your doses and working up to a dose that feels right for you.

Typically, you'll want to take a smaller dose at the beginning of the day and if you're taking it to get more restful nights you'll take a bigger dose.

We're happy to help answer any questions you might have. Just send us a note via chat or email at cs@plantiqorganics.com

Shipping & Returns

How much is shipping?

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We offer free standard shipping on all of our orders. If you spend $100 or more we'll upgrade your order to priority shipping at no cost to you!

How do I track my order?

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 When your order ships we'll email you your tracking number so you can track your order along the way.

Orders placed before 12PM CST ship same day, orders placed after the cutoff ship next business day.

What is your return policy?

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We're confident you'll love your Plant IQ organics products but if for whatever reason you are not completly happy with your purchase we have a 90-day return policy.

Simply send us a note via chat or email us at cs@plantiqorganics.com and we'll be happy to help.

Learn more about our full return policy by clicking here.

CBD Basics

What is CBD?

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CBD stands for cannabidol. CBD makes accounts for up to 40% of the cannabis plant's extract. CBD is just one of over 100 active cannabinoids found in the cannabis plant. CBD is associated with healing properties of the plant and does not produce a "high" feeling. Unlike, THC which is the psychoactive component found in the cannabis plant.

CBD works naturally to ease stress, reduce muscle pain, and allow you to get more restful sleep.

Will CBD get me high?

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Nope! Plant IQ's products don't contain any detectable amounts of THC (the psychoactive component of the cannabis plant) and we know this because we third party lab test every single product we sell.

Those lab tests are available on each of our product pages.

Is CBD Oil legal?

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CBD oil derived from hemp extracts, more specifically industrial hemp are non-psychoactive, legal to sell within the United States. You are not required to have a prescription to buy or consume CBD oil derived from industrial hemp as long as it contains less than .3% THC or less.

What makes Plant IQ Organics CBD different?

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Put simply we offer the highest quality and sustainably sourced THC-Free CBD available.

Our company was found on our crop to crate quality promise which ensures we operate at the highest standard possible throughout our entire supply chain. 

It starts at the source, we source all of our hand harvest hemp from farms in Colorado and other states in the United States. Our farmers grow our natural proprietary strains of hemp, that's high in CBD and follow the Oregon Organic Farming practice standard. We test all of our hemp for over 60 different pesticides to ensure you're getting the highest quality product possible.

After we've harvested the hemp we use our proprietary extraction and purification process that involves supercritical CO2, the gold standard across the industry. This process is conducted at our cGMP compliant facility that is inspected regularly by the FDA.

After we extract the hemp we remove all traces of THC from the product to ensure you receive a product that is THC free.

Lastly, we third part lab test every single batch to verify potency to ensure what's on the label is in the bottle, microbial bacteria (E.Coli, yeast, mold), heavy metals (lead, arsenic, mercury, and cadmium and over 60 different pesticides.

We would never sell anything we wouldn't feel 100% confident taking ourselves. If you ever have a question or concern send us a note either on chat or cs@plantiqorganics.com.

Will CBD show up on a drug test?

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Under normal circumstances, our products are not expected to produce a positive result for THC consumption through testing conducted using industry-standard sophisticated testing methods. Plant IQ Organics can not, and does not represent or warrant as to the results that any individual may experience, and advises you to consider the risks of incorrect detection prior to use of this product.

We're here to help!

Contact Us

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We're here to help! If you can't find an answer to your question send us a note on chat or email us at cs@plantiqorganics.com.

We're available M-F 9am-5pm MST.

COVID-19 Update

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-All associates within each fulfillment center are required to wear protective gloves and safety masks.

-All visitors, vendors, contractors, carrier partners, and drivers required to put on PPE (Personal Protective Equipment) and complete temperature checks before entering for inbound freight drop off, outbound load pickup, or service work within our buildings.

-All meetings are in small groups of 10-15 to follow social distancing practices, but are still able to hear the message.

-We’ve extended our paid sick days for employees to give them more time to properly recover.We’ve increased cleaning and disinfecting to be done hourly, with cleaning all surfaces done multiple times per hour.

-The attendance policy is on freeze so employees have more flexibility, and we have banned all overtime to ensure our employees are getting enough rest.

-Added Hazard Pay, which increases the effective wages for employees across our fulfillment network during this time period.

-Lastly, everytime you make a purchase we donate 1% of the product sale to a COVID-19 response fund.

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